Why do I have to pay £8.50 for items that only cost a little amount of money?

This is so hard for us as a small business. We pass the costs from our couriers and packaging suppliers on at cost or more often than not, a loss. We also have to pay for the boxes and packing material. Many of you ask why we cannot use Royal Mail, or My Hermes, and the answers are simple. We have a small team and visiting the post office to post a few select items can take us over an hour on a round trip. The second reason is that the cover and delivery service we get with Fedex and DHL is far superior to Royal Mail or My Hermes. We are ALWAYS reviewing shipping costs, suppliers and methods, we want to be able to offer free shipping, but we are happier to provide more compelling pricing on products than factoring in shipping to each of those items prices, it is likely that the cost of goods would go up. With international shipments, the prices vary wildly, so we have put conservative pricing in the store. Where there is a big difference in what we charge and what we pay, we will always refund the difference to you!.