Brexit! I live in the EU, will I pay more?

Modified on Tue, 11 Nov at 11:56 AM

Well, this is a fun one, and we are learning more each day. Every country is handling the situation differently but here is what we know. 
All shipments to the EU from us are now treated as exports, so you will no longer pay UK VAT. The pricing you see will be adjusted when you register your shipping address on the site. 
The UK has a Free Trade Agreement with the EU, which means you will not pay any duty on imports from us for goods originating in the UK - but you could for goods originating outside the UK. So, our coro products are manufactured in full in the UK, so they would not carry duty risk, but Pixels and Controllers originate from China and the USA respectively so "could" incur duty charges. 
The application of duty fees has not been consistent, we have seen many many customers receive their deliveries with no duty fees, and that doesn't mean that won't change in the future, as the systems and approach taken from different countries border agencies change and adapt. Italy and Spain have been particularly militant on this. 
What will more than likely happen is though, is that you will pay your country' local VAT cost. This will be charged and paid by the courier on your behalf, and you may need to pay and admin fee to the courier (typically between £8 and £11, but can vary). 
Ultimately, some of our customers have seen a net saving, some have seen a small increase. It is hard to say, but we will continue to offer the best pricing and service that we can. 
With the new EU changes on VAT, and the introduction of IOSS, we can no longer ship orders under £150 to the EU. Orders over £150 will be shipped, but the buyer/recipient will have to pay any Duty & VAT as per above.

Please never ask us to under value a shipment to save you VAT/Fees. In some regions they may ask for proof of payment, and we could be fined for misrepresentation, or have our courier accounts suspended.  

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